This policy explains how RichPOS Software ("RichPOS", "we") handles information on this website (richdaddy.in) and in the RichPOS software at pos.richdaddy.in.

Information we collect

Account details you give when you sign up: your name, shop name, mobile number, email address and address.
Business data you enter in RichPOS: items, stock, customers, suppliers, bills, purchases, payments and reports. This data belongs to you.
Enquiries you send through forms on this website, such as your name and WhatsApp/mobile number.
Technical data such as IP address, browser and device type, collected in server logs to keep the service secure and working.

How we use it

To provide, maintain and support the RichPOS service you sign up for.
To contact you about your account, trial, subscription, renewals and support requests.
To send bills, reminders and messages to your customers when you use those features.
To keep the service secure, prevent misuse and meet legal obligations.

We do not sell your personal data or your business data.

Service providers

We use trusted providers to run RichPOS, for example cloud hosting in India, payment processing for subscriptions, and SMS, email and WhatsApp messaging when you use those features. They process data only to provide their service to us.

Your customers' data

When you store your customers' details in RichPOS, you decide what to collect and how to use it. We process that data on your behalf only to provide the service.

Security and backups

Access to RichPOS is protected by login and role-based permissions, connections use HTTPS, and the software includes database backup tools so you can keep your own copy of your data.

Retention

We keep account and business data while your account is active. You can take a backup and export your data at any time. After an account is closed we may keep limited records where the law requires it.

Your choices

You can ask us to correct or delete your account information, or stop non-essential messages, by contacting us through the contact page.

Cookies

This website uses only the cookies needed for it to work (for example, to keep an admin signed in). RichPOS uses cookies to keep you logged in.

Changes

We may update this policy. The date at the top shows when it was last changed.

Contact

Questions about privacy? Reach us through the contact page.

Privacy Policy