RichBills: Frequently Asked Questions
Quick answerRichBills is GST billing and POS software for Indian shops. 30 din free, phir ₹99/month pehle 3 mahine, phir ₹199/month ya ₹1,999/saal. It runs in any browser and as Windows, Mac, Linux and Android apps, prints on thermal and A4 printers, and needs internet. Jump to a topic below.
Price and plans
How much does RichBills cost?
30 din free, phir ₹99/month pehle 3 mahine, phir ₹199/month ya ₹1,999/saal. That is the Dukaan plan. 4 paid plans: Dukaan ₹199/month or ₹1,999/year, Dukaan Plus ₹399/month or ₹3,999/year, Business ₹599/month or ₹5,999/year, Business Pro ₹899/month or ₹8,999/year. 3-month and 6-month periods too. Every paid plan starts with a free 30-day trial with no card, and there is no GST on the price. On Dukaan Monthly, new shops pay ₹99/month for the first 3 months.
What is included in the free trial?
30 days, no card needed. Up to 200 items & customers, 500 invoices, 1 warehouse and 1 user. You can bill, print and share bills on WhatsApp during the trial.
Is there a free plan?
Yes. Free forever: 50 bills a month, 1 store, 1 user; small “Made with RichBills” footer on bills, no data export, premium modules locked. RichBills Free plan.
What are the limits of each plan?
Staff users: 2 on Dukaan, 5 on Dukaan Plus, unlimited on Business and Business Pro (the owner login is not counted). Locations (stores or warehouses): 1 on Dukaan, 2 on Dukaan Plus, 3 on Business, unlimited on Business Pro. Items: 2,000 on Dukaan, 10,000 on Dukaan Plus, unlimited above. Bills: 1,500 a month on Dukaan, 5,000 on Dukaan Plus, unlimited above. Devices are unlimited on every plan. Compare plans.
Is GST added to the RichBills price?
No. The price you see is the price you pay. There is no setup fee.
Can I pay yearly?
Yes. The Dukaan plan is ₹1,999 a year. 3-month and 6-month periods are also available. You pay online by UPI, card or net banking.
Devices and printing
Which devices does RichBills run on?
Any modern browser on a PC, laptop, tablet or phone (iPhone and iPad too), free Windows, Mac and Linux desktop apps, and an Android app. Devices are unlimited on every plan. Download RichBills.
Is there an iPhone app?
There is no App Store app. On iPhone and iPad, RichBills runs in Safari or Chrome at app.richbills.in, the same app as on a computer.
Which printers work?
58 mm and 80 mm thermal receipt printers and A4 printers. The desktop app installs its print agent and opens a printer setup with a test print. 58 mm vs 80 mm printer guide.
Do I need a barcode scanner?
No, you can search items by name. Any USB or Bluetooth scanner that types like a keyboard works, with no driver. Barcode billing.
GST and bills
Can I make GST bills?
Yes. GST bills with HSN codes and the CGST/SGST or IGST split, a bill of supply for non-GST shops, and GSTR-1-ready reports for your CA. GST billing software.
Does RichBills make e-invoices or e-way bills?
No. RichBills does not generate e-invoices (IRN) or e-way bills and does not file returns on the GST portal.
Can I bill without a GST number?
Yes. Shops without GST registration make simple bills without tax. Bill without a GST number.
Can I send bills on WhatsApp?
Yes. A wa.me share opens your own WhatsApp with the bill filled in, and you tap send. On the RichBills WhatsApp setup, the bill PDF and due reminders can also go from the RichBills account, using WhatsApp credits. Messages go when you send them, not on a schedule. WhatsApp bills.
Internet, data and safety
Does RichBills work without internet?
No. RichBills needs an internet connection to bill, also in the desktop and Android apps. Keep a mobile hotspot as a backup line.
Is my data backed up?
Yes. RichBills backs up all shop data daily on its servers. You can export reports to Excel, CSV or PDF anytime. Shops cannot download a full database backup. Cloud billing.
What happens to my data if my plan ends?
If your plan ends, your data stays in your account. You can still log in to view it and export it to Excel/CSV.
Can staff see my profit?
Each staff member logs in with their own role. The POS never shows purchase cost, and on Dukaan Plus the owner gets an activity log, a discount limit per role and the staff sales report. Staff control.
Switching and support
Can I import my items from Excel or Vyapar?
Yes. Import items and customers from a CSV file saved from Excel, or use Import from Vyapar for the Excel files Vyapar exports.
Can you set up my shop for me?
Yes, as a paid service: Dukaan Setup Basic ₹499 (up to 300 items) or Pro ₹999 (up to 1,000 items). Dukaan Setup service.
Who is RichBills not right for?
You need offline billing, GST e-invoices (IRN), e-way bills or a weighing scale connected directly to the computer. RichBills does not do these (it does read the barcode labels printed by label-printing weighing scales).
How do I get support?
On WhatsApp or phone at +91 90333 31255, or email info@richdaddy.in. Support is in Hindi and English. Contact.
Was RichBills called RichPOS before?
Yes. RichPOS was renamed RichBills in November 2026. It is the same software and the same company; pages with richpos in the address are about it too.
Question not here?
Ask us on WhatsApp, or book a free demo call and see RichBills with your own items.