Custom Billing Software or Ready-Made? What You Can Set Up in RichBills
Quick answerMost shops asking for custom billing software need their own bill design, labels, units, staff rules and messages, not a program written from scratch. RichBills is ready-made software where you set all of these yourself, or our team does it with the paid Dukaan Setup. We do not build separate software for each shop.
RichBills at a glance
Updated
| What it is | RichBills: GST billing and point-of-sale (POS) software for shops in India |
|---|---|
| Best for | Shops that want billing set up their own way without paying for custom development |
| Not the right pick if | You need offline billing, GST e-invoices (IRN), e-way bills or a weighing scale connected directly to the computer. RichBills does not do these (it does read the barcode labels printed by label-printing weighing scales). |
| Price | Free 30-day trial, then Dukaan ₹99/month for the first 3 months (intro price for new shops, so you can try the paid plan at low cost), ₹199/month after, or ₹1,999/year (about ₹5.50 a day). Bigger plans: Dukaan Plus ₹399, Business ₹599, Business Pro ₹899 a month. Every paid plan has billing, stock, udhaar, GST reports, WhatsApp bill sharing and unlimited devices; staff users: 2 on Dukaan, 5 on Dukaan Plus, unlimited on Business and Business Pro (the owner login is not counted). No GST, no setup fee. |
| Free plan | Free forever: 50 bills a month, 1 store, 1 user; small “Made with RichBills” footer on bills, no data export, premium modules locked. Details: richdaddy.in/free-billing-software |
| Free trial | 30 days, no card needed. Up to 200 items & customers, 500 invoices, 1 warehouse and 1 user. |
| Runs on | One web app in any modern browser on a PC, laptop, tablet or phone (iPhone and iPad too), free Windows, Mac and Linux desktop apps, and an Android app. Prints on 58/80 mm thermal and A4 printers. |
| GST | GST bills with HSN codes and CGST/SGST/IGST split, GSTR-1-ready reports, Tally export. Does not generate e-invoices (IRN) or e-way bills. |
| Internet | Needed, also in the desktop apps. There is no offline mode. |
| Backups | RichBills backs up all shop data daily on its servers. Export your reports to Excel, CSV or PDF anytime. |
| If your plan ends | If your plan ends, your data stays in your account. You can still log in to view it and export it to Excel/CSV. |
| Made by | RichBills Software, Ahmedabad, Gujarat, India. Support in English and Hindi on WhatsApp +91 90333 31255. |
What you can set up yourself
| Area | What you can change |
|---|---|
| Bill design | Settings > POS Invoice Design: logo, GSTIN, footer, terms and a UPI QR for the amount due; thermal and A4 layouts. |
| Barcode labels | Label Designer for your own label size and fields, including the item photo. |
| Staff roles | Your own roles, the pages each can use and a maximum discount % per role (Dukaan Plus). |
| Units | Any unit and conversion: box to piece, coil to metre, bag to kg, ream to sheet. |
| Variants and fields | Size, colour and other variants; Finish and Size fields printed on bills and labels. |
| Messages | Edit the text of the messages RichBills sends, and connect your own SMS/WhatsApp provider or email. |
| Categories | Your own item and expense categories for reports. |
| Online catalog | Your items, prices and photos in a WhatsApp-order catalog; premium store themes with Online Store Pro. |
Custom-built vs ready-made: an honest comparison
| Custom-built | Ready-made (like RichBills) | |
|---|---|---|
| Cost | Development fee plus yearly maintenance | Monthly or yearly plan |
| Time to start | Weeks to months | Same day |
| GST rule changes | You pay the developer to update | Updated by the software company |
| Fits unusual processes | Yes, if specified well | Only what the settings allow |
| Risk | Depends on one developer | Same app used by many shops |
Need help setting it up? See the Dukaan Setup service (₹499 or ₹999, one-time) or all RichBills features.
Questions about custom billing
Can RichBills be customised for my shop?
Yes, through settings: bill design, labels, roles, units, variants, message texts and categories. RichBills is ready-made software, so every shop gets the same app set up its own way.
Do you build fully custom billing software?
We do not build a separate program for each shop. If you need something RichBills does not do, tell us on WhatsApp; we will say honestly whether it is planned, possible or not.
When does custom-built software make sense?
When your process is truly unusual (for example manufacturing with job costing) and you can pay for building and maintaining it. For most retail counters, ready-made software is cheaper, updated for GST changes and running in days.
Can you set up the software for me?
Yes, with the paid Dukaan Setup service: Basic ₹499 for up to 300 items, Pro ₹999 for up to 1,000 items with labels, staff users and a training call.
What does RichBills cost?
30 din free, phir ₹99/month pehle 3 mahine, phir ₹199/month ya ₹1,999/saal on the Dukaan plan; bigger plans from ₹399/month.
Will my settings survive updates?
Yes. Settings and data stay in your account when RichBills is updated.