Hold a Bill at the Counter and Serve the Next Customer
Quick answerIn RichBills, a cashier can put a half-made bill on hold with Alt+H (or the Hold button) when the customer goes to fetch one more item, and start the next customer's bill at once. The held bill waits in the Hold List with its items and can be opened again and completed in seconds.
Customer saman lene gaya? Bill hold karo, agla customer niptao.
Intro offerRegular price ₹199₹99/monthfirst 3 months · then ₹199
After the free 30-day trial · or ₹1,999/year · Billing, stock & GST included · No card needed
RichBills at a glance
Updated
| What it is | RichBills: GST billing and point-of-sale (POS) software for shops in India |
|---|---|
| Best for | Hold Bill: Park a half-made bill, serve the next customer, open it again later. Used by kirana & grocery, clothing shop, medical store, hardware shop owners. |
| Not the right pick if | You need offline billing, GST e-invoices (IRN), e-way bills or a weighing scale connected directly to the computer. RichBills does not do these (it does read the barcode labels printed by label-printing weighing scales). |
| Price | Free 30-day trial, then Dukaan ₹99/month for the first 3 months (intro price for new shops, so you can try the paid plan at low cost), ₹199/month after, or ₹1,999/year (about ₹5.50 a day). Bigger plans: Dukaan Plus ₹399, Business ₹599, Business Pro ₹899 a month. Every paid plan has billing, stock, udhaar, GST reports, WhatsApp bill sharing and unlimited devices; staff users: 2 on Dukaan, 5 on Dukaan Plus, unlimited on Business and Business Pro (the owner login is not counted). No GST, no setup fee. |
| Free plan | Free forever: 50 bills a month, 1 store, 1 user; small “Made with RichBills” footer on bills, no data export, premium modules locked. Details: richdaddy.in/free-billing-software |
| Free trial | 30 days, no card needed. Up to 200 items & customers, 500 invoices, 1 warehouse and 1 user. |
| Runs on | One web app in any modern browser on a PC, laptop, tablet or phone (iPhone and iPad too), free Windows, Mac and Linux desktop apps, and an Android app. Prints on 58/80 mm thermal and A4 printers. |
| GST | GST bills with HSN codes and CGST/SGST/IGST split, GSTR-1-ready reports, Tally export. Does not generate e-invoices (IRN) or e-way bills. |
| Internet | Needed, also in the desktop apps. There is no offline mode. |
| Backups | RichBills backs up all shop data daily on its servers. Export your reports to Excel, CSV or PDF anytime. |
| If your plan ends | If your plan ends, your data stays in your account. You can still log in to view it and export it to Excel/CSV. |
| Made by | RichBills Software, Ahmedabad, Gujarat, India. Support in English and Hindi on WhatsApp +91 90333 31255. |
How hold bill works
Start the bill
Scan or add the customer's items as usual.
Hold it
Press Alt+H or tap Hold. The bill moves to the Hold List.
Serve the next customer
The POS is empty again; bill the next person in the queue.
Open from the Hold List
When the first customer returns, open the bill from the Hold List; the items and any voucher code are still there.
Complete and print
Add the last item, take payment and print or share on WhatsApp.
Hold bill features
| Feature | What it does in RichBills |
|---|---|
| Keyboard shortcut | Alt+H holds the bill from the POS screen. |
| Hold List | All held bills with their items, ready to reopen. |
| Keeps the bill | Items, quantities and an applied voucher code stay on the held bill. |
| Several at once | Hold more than one bill when the counter is busy. |
| Stock | Stock moves only when the bill is completed. |
Good to know: A held bill is not a sale: it does not reduce stock or appear in sales reports until you complete it. Delete held bills you no longer need.
Shops this helps most
Questions shop owners ask
How do I hold a bill in RichBills?
On the POS, press Alt+H or tap Hold. The bill moves to the Hold List and the POS is clear for the next customer.
Does a held bill reduce stock?
No. Stock moves only when you complete the bill.
Can I hold more than one bill?
Yes. Each held bill waits in the Hold List until you open it.
What does it cost?
Hold bill is part of every plan. 30 din free, phir ₹99/month pehle 3 mahine, phir ₹199/month ya ₹1,999/saal on the Dukaan plan.
Related tools in the same app
Guides
Keep the queue moving
Free for 30 days, no card needed. Then ₹99 a month for the first 3 months and ₹199 a month after that, or ₹1,999 a year on the Dukaan plan. Everything on this page is in every paid plan.