Send Offers and Wishes to Your Customers on WhatsApp
Quick answerCustomer Connect in RichBills (Dukaan Plus) uses the customer list your bills already built. Pick a group, write the offer once, and RichBills opens a ready WhatsApp message to each customer from your own WhatsApp; you tap send. It also lists today's birthdays and anniversaries and customers who have not visited for a set number of days.
Bill wale customers ko offer bhejo, apne hi WhatsApp se.
Intro offerRegular price ₹199₹99/monthfirst 3 months · then ₹199
After the free 30-day trial · or ₹1,999/year · Billing, stock & GST included · No card needed
RichBills at a glance
Updated
| What it is | RichBills: GST billing and point-of-sale (POS) software for shops in India |
|---|---|
| Best for | WhatsApp Offers: Offers, wishes and win-back messages from your own WhatsApp (Dukaan Plus). Used by clothing shop, cosmetics shop, sweet shop & bakery, footwear shop owners. |
| Not the right pick if | You need offline billing, GST e-invoices (IRN), e-way bills or a weighing scale connected directly to the computer. RichBills does not do these (it does read the barcode labels printed by label-printing weighing scales). |
| Price | Free 30-day trial, then Dukaan ₹99/month for the first 3 months (intro price for new shops, so you can try the paid plan at low cost), ₹199/month after, or ₹1,999/year (about ₹5.50 a day). Bigger plans: Dukaan Plus ₹399, Business ₹599, Business Pro ₹899 a month. Every paid plan has billing, stock, udhaar, GST reports, WhatsApp bill sharing and unlimited devices; staff users: 2 on Dukaan, 5 on Dukaan Plus, unlimited on Business and Business Pro (the owner login is not counted). No GST, no setup fee. |
| Free plan | Free forever: 50 bills a month, 1 store, 1 user; small “Made with RichBills” footer on bills, no data export, premium modules locked. Details: richdaddy.in/free-billing-software |
| Free trial | 30 days, no card needed. Up to 200 items & customers, 500 invoices, 1 warehouse and 1 user. |
| Runs on | One web app in any modern browser on a PC, laptop, tablet or phone (iPhone and iPad too), free Windows, Mac and Linux desktop apps, and an Android app. Prints on 58/80 mm thermal and A4 printers. |
| GST | GST bills with HSN codes and CGST/SGST/IGST split, GSTR-1-ready reports, Tally export. Does not generate e-invoices (IRN) or e-way bills. |
| Internet | Needed, also in the desktop apps. There is no offline mode. |
| Backups | RichBills backs up all shop data daily on its servers. Export your reports to Excel, CSV or PDF anytime. |
| If your plan ends | If your plan ends, your data stays in your account. You can still log in to view it and export it to Excel/CSV. |
| Made by | RichBills Software, Ahmedabad, Gujarat, India. Support in English and Hindi on WhatsApp +91 90333 31255. |
How Customer Connect works
Your list is ready
Every customer you bill with a mobile number is already in RichBills.
Write the message
Type the offer or pick a wish; the customer's name is filled in.
Send one by one
RichBills opens each message in your WhatsApp (wa.me); tap send. It marks who was sent today.
Wishes and win-back
See today's birthdays and anniversaries, and customers who have not bought for, say, 60 days.
Customer Connect features
| Feature | What it does in RichBills |
|---|---|
| Broadcast | Offer message to the customers you choose, opened one by one in WhatsApp. |
| Occasions | Birthday and anniversary wishes for today. |
| Win-back | Customers who have not visited for a set number of days, with a minimum spend filter. |
| Owner summary | A summary of the day to send to yourself. |
| No API cost | Uses free wa.me links from your own WhatsApp; no WhatsApp credits. |
Good to know: Messages are not sent automatically or in bulk: you tap send for each, from your own WhatsApp. Send offers only to customers who are happy to hear from you; WhatsApp can block numbers reported as spam. Customer Connect is on Dukaan Plus.
Try it free before you switch
Shops this helps most
Questions shop owners ask
Can I send bulk WhatsApp offers from RichBills?
Not automatic bulk sending. Customer Connect opens a ready message to each customer in your own WhatsApp and you tap send, one by one.
Does it cost WhatsApp credits?
No. Customer Connect uses free wa.me links.
Which plan has it?
Dukaan Plus (₹399/month) and above.
What does RichBills cost?
30 din free, phir ₹99/month pehle 3 mahine, phir ₹199/month ya ₹1,999/saal on the Dukaan plan; Dukaan Plus is ₹399/month.
Related tools in the same app
Guides
Bring customers back
Free for 30 days, no card needed. Then ₹99 a month for the first 3 months and ₹199 a month after that, or ₹1,999 a year on the Dukaan plan. WhatsApp Offers is in Dukaan Plus (₹399/month or ₹3,999/year) and above. Compare plans.