Online Catalog for Your Shop with WhatsApp Ordering
Quick answerEvery RichPOS shop can switch on an online catalog: a mobile page at its own link, built from your item list. Customers search, add items to a cart and tap Order on WhatsApp, which opens a chat with your shop number and the full order. It is included in your plan with no app to install.
₹199/month or ₹2,000/year after the trial · All features included · No card needed
How to start taking WhatsApp orders
Switch on the catalog
Open Online Catalog in RichPOS, turn it on, choose your shop link and the WhatsApp number orders should go to.
Choose what to show
Pick categories, decide whether to show prices and out-of-stock items, add a banner and a short 'about us', and hide any item you don't want online.
Share the link
Share the link or the QR code on WhatsApp status, groups, Instagram or a poster at the counter.
Customer orders
The customer browses on their phone, adds items to the cart and taps Order on WhatsApp. The order text opens in a chat with your number.
Bill it in RichPOS
Every order is saved on the Catalog Orders page with item codes. Mark it seen or billed, reply on WhatsApp and bill it on the POS.
Catalog features at a glance
| Feature | What it does in RichPOS |
|---|---|
| Your own shop link | A public, mobile-first page per store, with search and category chips. |
| Built from your items | Uses your RichPOS item list; hide any item with one switch. |
| Cart to WhatsApp | Order text with items and quantities opens in WhatsApp to your number. |
| Order list | Catalog Orders page with new, seen and billed status and item codes for the POS. |
| Prices you control | Show or hide prices; order totals use your saved prices, not what the browser sends. |
| Private data stays private | Purchase price and stock counts are never shown to customers. |
| Share tools | Link, QR code and share button for WhatsApp, Instagram and posters. |
Good to know: The catalog does not take online payments; you agree payment and delivery with the customer on WhatsApp, as you do today.
Shops this helps most
Questions shop owners ask
Is the online catalog free?
It is included in every RichPOS plan (₹199 a month or ₹2,000 a year) at no extra charge, and you can try it in the 30-day free trial. There is no per-order fee.
Does my customer need to install an app?
No. The catalog is a web page. Customers open your link on any phone browser, add items and tap Order on WhatsApp.
Do I have to add my items again?
No. The catalog uses the items already in RichPOS. You choose which categories to show and can hide single items.
Can customers pay online through the catalog?
No. The catalog sends the order to your WhatsApp. You confirm it, then take payment by UPI, cash on delivery or at pickup, whichever you offer.
Will customers see my stock or purchase price?
No. Only item names, prices (if you choose to show them) and availability are public. Purchase price and stock counts are never shown.
Where do I see the orders?
Each order is saved on the Catalog Orders page in RichPOS with the customer's name, number, items and item codes, so you can bill it quickly and mark it billed.
Related tools in the same app
Guides
Put your shop on your customers' phones
Free for 30 days, no card needed. Then ₹199 a month or ₹2,000 a year with every feature on this page included.